Terms of service

Last updated on 2025-03-10

By using our websites and apps (*.hamsystems.eu), you can stay informed about the activities of our company, "Home Automation and More Private Company" (HAM Systems), and our products. Before using our website, please read these Terms of Service carefully. Additionally, our web platforms allow you to access web services to view energy data or remotely control electrical devices.

Definitions:

  • "We," "Our Company," and "HAM Systems" refer to Home Automation and More Private Company, 7 Kariotaki Str., 546 45 Thessaloniki, VAT EL800745208.
  • "Website" refers to hamsystems.eu and related applications.
  • "You" refers to users and visitors of our Website.
  • "Terms" refers to these Terms of Service.

Applicability

These Terms govern your use of our Website. Using our Website implies your full acceptance of these Terms. If you do not agree, you must discontinue using the Website immediately.

If specific services, transactions, or web applications have separate terms, those terms apply alongside these Terms. In the event of conflict, the specific terms take precedence.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes take effect immediately upon publication on the Website. You should regularly review these Terms for updates. Continued use of our Website after changes implies acceptance of the updated Terms.

Your Responsibilities

As a user, you must use our Website in compliance with Greek, European, International, and Telecommunications laws, following principles of good faith.

You access our Website voluntarily and are responsible for using your own equipment and software. It is your responsibility to protect your devices and data from malware, viruses, or cyber-attacks.

You must refrain from actions that restrict or inhibit others' use of the Website, compromise its operation, overload the system, or cause malfunctions. Illegal, abusive, or exploitative activities using our Website are strictly prohibited.

You are liable for damages resulting from breaches of these Terms, including legal disputes, fines, or compensation we may incur due to your actions. We reserve the right to pursue legal action against you for reimbursement.

Our Responsibilities

Our Website is provided "as is" without warranties of any kind, explicit or implied, including merchantability, fitness for a particular purpose, or non-infringement. We are not liable for claims, damages, or other liabilities arising from the use of our Website or its content.

Despite reasonable efforts, we do not guarantee the accuracy, completeness, correctness, timeliness, technical adequacy, availability, or fitness of the Website's content.

Under no circumstances, including negligence, shall we be liable for damages resulting from your use of our Website or reliance on information it provides.

We implement industry-standard security measures but do not guarantee that your connection to our Website is completely secure or malware-free. We are not liable for damages to your equipment, software, or data due to malware.

Intellectual Property

The company name, trademarks, logos, and all Website content (excluding third-party rights), including but not limited to text, graphics, photos, videos, articles, information, data, analytics, illustrations, and product descriptions, are exclusive intellectual property of HAM Systems. They are protected under Greek, EU, and International Intellectual Property Law.

You may print, copy, or save sections of our Website strictly for personal, non-commercial use, provided you attribute the source clearly and, if online, provide a hyperlink to our Website. No intellectual property rights are transferred to you through permitted uses.

Unauthorized actions, including copying, reproducing, republishing, selling, distributing, altering, or exploiting Website content without prior written consent, are strictly prohibited.

Third-party trademarks and intellectual property appearing on the Website remain the property of their respective owners.

Links to Third-Party Websites

Our Website may contain links to external websites operated by third parties. We are not responsible for their content, offer no warranties, and do not endorse these websites. These links are provided solely for convenience. For questions or issues regarding third-party sites, contact their administrators directly.

Applicable Law

These Terms are governed by Greek law. Any disputes related to the interpretation or enforcement of these Terms will fall under the jurisdiction of Thessaloniki courts.

If any term is deemed invalid or unenforceable, it does not affect the validity or enforceability of the remaining Terms.

Language

These Terms were originally drafted in Greek and translated into English. In case of discrepancies between the two versions, the Greek version prevails.

Returns Policy

Returns are accepted up to 30 days from shipment date, with reimbursement provided the devices were used according to conditions specified in the manual. If returned devices are not defective, shipping costs are borne by the customer.

Suspension of Services

We reserve the right to temporarily or permanently suspend your access to our services if you have outstanding debts owed to our company. Additionally, we may immediately suspend or limit your access to the Website and services if your usage negatively impacts system performance, poses security risks, or disrupts the functionality and integrity of our services.

Related Documents: Refer to our Cookies Policy and Privacy Policy.